Terms of Service

Welcome to Kora Terms of Service. Kora Services include Kora rewards system, Kora carbon footprint tracker, and carbon offset services to calculate and offset for your carbon footprint. The Kora Services are only intended for consumer use.
By using the Kora Services or by accepting this Agreement as part of the registration procedure to the Kora Services, you enter into this Agreement with Kora Sustainability Solution SIA (registration number: 40203139194, legal address: Vilandes iela 8, LV1010) later (referred as “Kora” or “We”).

1. Definitions

“Carbon Footprint Tracker” means the carbon footprint tracking app part of the Kora Services by which the User’s carbon footprint is calculated.
“Kora Rewards” means the points awarded to users for trackable sustainable actions as outlined in the Kora Rewards section.
“Kora Services” means the services provided on the Website including but not limited to the carbon offset services provided by Kora and available for the Subscribers.
“Subscriber” means the registered User of the Kora Services who has purchased monthly subscription to the carbon offset services.
“Terms” or “Agreement” means these Terms of Service.
“User” or “you” means both the unregistered and registered users of the Kora Services, including the Subscribers.
“Website” means our website available at kora.app through which the Kora Services are provided.

2. Use of the Kora Services

Some functions and features of the Kora Services, such as the Carbon Footprint Tracker, are available to all Users free of charge. However, the carbon offset services become available to the Subscriber through purchase of the monthly subscription and payment once the Subscriber has agreed to the Kora Services.

Subject to compliance with the terms agreed in this Agreement, you have a limited, non-exclusive, non-transferable, and sub licensable right to use the Kora Services in the form offered to you by us from time to time for the purposes set out herein.We are continuously developing the Kora Services and we may change or remove different parts of the Kora Services, including its functionalities and features, in part or in whole the entire subscription

We are not responsible for retaining any materials or information that has been uploaded by the users to the Kora Services. Do not use the Kora Services for storing or backing up any materials or information.

3. Purchase of emission reduction units

Kora undertakes to purchase emission reduction units from CO2 emission reduction project developer chosen by Kora. Kora undertakes to use up to 94% of the subscription payment for purchase of emission reduction units. 0.99€ from each subscription plan monthly payment is used for Kora operations while the remaining part is used for CO2 emission reduction project financing. The percentage used for emission reduction projects depends on the plan and is from 75.2% from the smallest 3.99€ monthly plan to 94% from the 15.99€ monthly plan.

Kora publishes on the Website the emission reduction certificates relating to the emission reduction units purchased by it on behalf of the Subscribers.

4. User accounts

When creating a user account and subscribing to the carbon offset services, the User must submit accurate and current details, as requested on the Kora Services. Please remember to update your details in case of any changes.
Your user account and password are personal. Do not disclose your password to third parties and do not let third parties use your user account. Please note that you are responsible for all use of the Kora Services under your user account.
We have the right to terminate your user account to the Kora Services at any time, for example in case we deem that you have breached this Agreement, added misleading, inaccurate, inappropriate, unauthorised or illegal content to the Kora Services or caused harm to us or the other Users of the Kora Services.

5. Subscription and payment

The payment amount is dependent on the subscription plan chosen by the Subscriber. The subscription payment will be charged by Kora each month following the day of subscription.
Subscriber acknowledges that, in connection with ordering the subscription to the carbon offset services, the Subscriber specifically requests the immediate commencement of the provision of the carbon offset services after the order. Subscriber shall have a 14-days cancellation right from ordering the subscription unless Kora has fully performed the carbon offset services by the time of the cancellation, in which case the Subscriber shall not have the right of withdrawal.
In case you have the right to cancel your subscription to the carbon offset services in accordance with the above,  you can send a cancellation notice with your cancellation request, your name, address, email and date of order to hello@kora.app and receive a full refund of the payment to us, deducted with the price of the already provided carbon offset services. A possible refund is paid to you within 14 days of receipt of the cancellation notice. We will inform you of the receipt of the cancellation notice. We will refund amounts using the method you used for payment.
Payment shall be conducted with a valid credit card by submitting the relevant credit card information in connection with the subscription to the carbon offset services.  Additional fees collected by the credit card provider, such as credit card fees, may be added to the subscription payment. If a payment cannot be charged successfully, due to e.g. expiration of the registered credit card or insufficient funds and the Subscriber does not provide Kora with valid credit card information, Kora has the right to suspend the Subscriber’s subscription until valid credit card information has been provided by the Subscriber.
The payment will be charged from the Subscriber’s credit card. The date of the charging shall be the date of the commencement of each one-month subscription period until the subscription is terminated as described below. In some cases, the payment day may change, for example if it has not been possible to make the payment due to insufficient funds.

6. Kora Rewards

Kora Rewards are rewarded to users based on trackable sustainable actions limited to:
20.000 Steps walked, 40 Kilometers cycled.

For each 1000 steps, 1 Kora will be rewarded for a maximum of 15 per day. For each 1 kilometer cycled 0.5 Kora will be rewarded. For each 1 kilometer use of train or any other type of public transport 0.25 Kora will be rewarded.  Users are limited to 15 (fifteen) Koras per day.

Kora Rewards can be accumulated and spent in the Kora Marketplace (Coming Soon) to redeem with our partners.

7. Restrictions of use of the Kora Services

You may use the Kora Services only and strictly in accordance with the terms of this Agreement and only for the purposes set out herein.
Unless otherwise permitted in this Agreement, you may not:
circumvent or attempt to circumvent any usage control or anti-copy features of the Kora Services;
probe, scan or test the vulnerability of the Kora Services;
use any data mining, robots, scraping, or similar data gathering or extraction methods;
use bots or other automated methods to use the Kora Services;
use, copy, sell, rent, transfer, license or otherwise provide anybody with the Kora Services;
interfere with other Users’ use and enjoyment of the Kora Services;
reverse engineer, decompile disassemble, decipher or otherwise attempt to derive the source code of the Kora Services or any related technology, or any part thereof;
create an account in the Kora Services using a fake identity or an identity of another person;
access the Kora Services except through the interfaces expressly provided by Kora, such as the Website;
use the Kora Services in violation of applicable law;
use the Kora Services in ways that violate intellectual property rights, trade secrets or privacy of third parties;
use the Kora Services for unauthorised, inappropriate or unethical purposes or activities; or
use the Kora Services to transmit any material that contains adware, malware, spyware, software viruses, worms or any other computer code designed to interrupt, destroy, or limit the functionality of computer software or equipment.

8. Third-party services

Certain functionalities and content on the Kora Services may be provided by third parties.
This Agreement covers exclusively the Kora Services and the use thereof and any and all linked third-party services and content are provided by the relevant third parties and covered by their terms of service or other agreements or licenses. Kora does not assume any liability in regard to use of such third-party services and content, whether or not they are referenced by or available on the Kora Services.

9. Intellectual Property Rights

All intellectual property rights in or related to the Kora Services and the data generated by the Kora Services or the Users’ use of the Kora Services and all parts and copies thereof shall remain exclusively vested with and be the sole and exclusive property of Kora.
Except as expressly stated herein, this Agreement does not grant the User any intellectual property rights in the Kora Services and all rights not expressly granted hereunder are reserved by Kora and its subcontractors or licensors, as the case may be.

10. Limitation of liability

We try to keep the Kora Services up and running but please note that the Compensate Services may at any time be temporarily interrupted or Kora discontinued. Except as specifically provided under this Agreement, the Compensate Services are provided as described on our Website and with the functionalities available at each time without warranty of any kind, either express or implied, including but not limited to the warranties of merchantability and fitness for a particular purpose. This section does not limit Kora’s statutory liability for defects or delays in the Kora Services to the Users or their statutory remedies under any applicable mandatory consumer protection laws.

11. Term and termination

This Agreement is in force and binding as long as the User is using the Kora Services.
The Subscriber’s subscription to the carbon offset services shall stay in force for one (1) month at a time after which it will automatically renew for another subscription period of one (1) month unless terminated by the Subscriber at any time prior to the commencement date of the following subscription period, whereupon the subscription terminates at the end of the ongoing subscription period.

Kora may, by notifying you in writing thereof, terminate this Agreement or a part thereof at any time with immediate effect or, in case of Subscribers, terminate this Agreement or a part thereof to terminate at the end of the ongoing subscription period. You can terminate your user account to the Kora Services at any time.

After the termination of your user account or this Agreement, you shall lose your access right to your user account at the end of the subscription period during which the user account or Agreement was terminated, or in case you are not a Subscriber, immediately upon the termination of the user account or the Agreement.All provisions of this Agreement that are intended to survive the termination or expiry of this Agreement shall do so.

12. Amendments to the Terms and Compensation

We have the right to amend this Agreement and the calculation formula of the Kora by publishing the amended Agreement on the Website and by notifying our registered Users of the amendments to the Agreement and Compensation by sending them an email to the address they have submitted to us. The amended Agreement and/or Compensation will become effective within 30 days after they have been published as stated above. By continuing to use the Kora Services after the amendments have been published, you accept the new terms of this Agreement and/or the subscription.

13. Assignment

You cannot transfer or assign this Agreement. We may, however, transfer and assign this Agreement and our rights hereunder (including intellectual property rights and licenses) to our affiliates or as part of a sale or transfer of our business or other corporate acquisition.

14. Applicable law and dispute resolution

Any claim relating to Kora’s Website and Services shall be governed by the laws of Latvia and subject to the exclusive jurisdiction of the courts of Latvia. If you have any questions about these Terms and Conditions of Use, please contact us at: hello@kora.app.
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