Terms and conditions - Kora Sustainability

Terms & Conditions

1. INTRODUCTION

These Terms of Use (the “Terms”) tell you the terms on which you may make use of:

• our website https://kora.app/. (the “Site”) and

• our mobile app called Kora Sustainability (the “App”),

and the contents and services available through them, as updated or added to from time to time.

In these Terms, we refer to our Site and the App collectively as the “Service”. The Service is owned and operated by Kora Sustainability Ltd, a company incorporated in England & Wales (registration number 13476526) whose registered office is at c/o legal address: c/o Bernard Rogers & Co Bank Gallery, High Street, Kenilworth, England, CV8 1LY (“Kora”, “KoraCo”, “we”, “our”, and “us”).

Please read these Terms carefully before you start to use the Service, as they set out the legal agreement between Kora and you for your use of the Service. By downloading, installing, using or accessing the Service, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Service.

These Terms set out important information regarding your rights and obligations in connection with the Service. In particular, we draw your attention to:

• the eligibility criteria and the volumes of verified movement required to generate Koras in Section 7 below and the FAQ section of the App (https:// https://kora.app/faq/) ;

• the possible deduction of Koras from your Kora Account by way of Kora charges (Section 9 below); and

• the sections that describe the limits on our liability to you contained in Sections 17, 19 and 21below.

If you have downloaded Kora as part of a prevention programme though our partners, you are subject to the following:

• By accepting these terms and conditions, you consent to Kora sharing your personal information, including your name and email address, with the partner from which you originated.

• If you do not agree to these Terms you must discontinue the use of the App immediately.

2. YOUR PRIVACY

We only use any personal data we collect through your use of the Service in the ways set out in our privacy policy (https://kora.app/privacy-policy/), unless you are using a specific service to which a different privacy policy applies, as set out below in Section 3.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

3. ADDITIONAL TERMS FOR SPECIFIC SERVICES

In addition, the services set out below will be governed by the following terms of use and privacy policies:

Service | Web address of terms of use | Web address of privacy policy
Apple App Store | See Attachment 1 | https://www.apple.com/legal/privacy/en-ww/
In-App Purchases | http://www.apple.com/legal/internet-services/itunes/us/terms.html | https://www.apple.com/legal/privacy/en-ww/
Google Play Store | https://play.google.com/about/play-terms/index.html | https://policies.google.com/privacy?hl=en
Google Payments | https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=buyertos&ldr=uk | https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice

4. YOUR RIGHT TO USE THE SERVICE

Kora grants you the right to do the following provided you follow all of the rules in these Terms:

i. download, install and use the App, and any updates to it provided by Kora from time to time, for your personal use only on a compatible mobile device owned or controlled by you; and

ii. access and browse the Site for your personal use only,

(the “Licences”).

The Licences are for your personal and domestic use only. You must not use the Service for commercial, business or resale purposes.

5. TERMINATION OF YOUR RIGHT TO USE THE SERVICE

Kora may end the Licences at any time and for any reason (or no reason) by giving you at least fourteen (14) days’ notice that the Licences have ended.

We may also end the Licences immediately if you break any provision of these Terms by ending your Kora Account without notice to you.

Where any of the Licences are terminated, you must immediately cease using and accessing the Service and delete any copies of the App held by you.

6. KORA ACCOUNT

In order to use the App and earn Koras, you must create a Kora Account. You are responsible for all uses of your Kora Account whether by you or a third party. You should ensure that you use your personal mobile number for verification of your account and a strong password (if applicable) for your Kora Account and that the details of your password are kept confidential and secure at all times.

You must not select as your username a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You must not transfer your Kora Account to anyone else without our prior written permission.

Access to your Kora Account can become restricted or even impossible if you lose control over the mobile number to which your Kora Account is registered.

Your Kora Account logs details of all Koras generated by you and any transfers of Koras to or from your Kora Account. Please review your Kora Account regularly. If you identify any erroneous transaction or unexpected activity on your Kora Account, or you believe that the security of your Kora Account has been compromised, you must let us know as soon as possible.

Different membership levels may apply to the Kora Accounts of different users and, depending on the membership level you hold, your entitlement to access functionality of the App or generate Koras may vary.

When using the App on your mobile device, Kora will operate in the background of your mobile device, which in turn may have an impact to the battery life of such device.

The App stops generating Koras on your mobile device if you do not open the App for 30 days. Generation of Koras restarts once you next open the App.

The App may allow you to send your Koras to other users of the App. Please ensure that you have verified the identity of the recipient of the relevant Koras before sending them.

7. EARNING KORAS

“Koras” are units of exchange that users of the App may generate through verified physical movement (e.g. walking, using public transport), verified energy consumption, food and fashion consumption, and other verified behaviors at a later stage, all together referred to as Verified Activities. Koras may be used to get certain benefits that are offered via the App. Koras cannot be redeemed for cash from Kora or any of its affiliates unless we expressly agree otherwise with you in writing.

We reserve the right to destroy Koras that we have reason to believe have not been created by Verified Activities movement and to suspend or disable any Kora Account used in such a way.

We reserve the right to destroy or redistribute Koras that we have reason to believe have been obtained through fraud, for instance by defrauding another Kora user, and to suspend or disable any Kora Account used in such a way.

We reserve the right and retain the absolute discretion to determine and alter, from time to time, the eligible forms of Verified Activities, verification algorithms and amounts of verified activities that must be undertaken by users in order to generate Koras using the App (for example, we may alter the number of verified kilometers traveled by public transportation required to generate a Kora).

Details of current eligibility criteria and the volumes of Verified Activities required to generate Koras are provided within the FAQ section of the App. Verified Activities conducted by the App is considered final and cannot be revised or reversed.

We may cap the maximum amount of Koras that users of the App may generate each day using the App. The applicable cap may vary depending upon the membership level of the relevant user or other criteria that we chose to apply and we may increase or decrease such caps from time to time.

8. KORA MARKETPLACE

We are able to offer codes (“Sale Codes”) that can be used to obtain benefits from third-parties (this may include, but is not limited to discounts that can be used with retailers, websites or other services)(“Third-Party Benefits”). We are also able to offer Third-Party Benefits without the Sale Codes, directly through Shopify or other third parties marketplaces (“Third-Party Marketplace”). You may purchase these Sale Codes, or use the Third-Party Marketplace with Koras on a “Kora Marketplace”. Although the Sale Codes may allow you to obtain Third-Party Benefits, you are contracting directly with us when you spend your Koras on the Kora Marketplace to purchase Sale Codes, and/or generate the access to the Third-Party Marketplace.

You agree that Kora has no responsibility for any Third-Party Benefits. You are contracting directly with the relevant third party, and/or Third-Party Marketplace when you redeem or use your Sale Codes and/ or the Third-Party Marketplace to acquire Third-Party Benefits and any redemption or use happens on third party website or apps that are not controlled by us.

You agree that we have no control over and do not guarantee the quality, safety or legality of any Third-Party Benefits, the truth or accuracy of their offers, or the ability of third-parties to provide any goods, services or other benefits offered. Save as otherwise expressly agreed with you, we and our affiliates do not act as agent, contractor, partner or any form of representative of the third-parties who’s Third-Party Benefits are promoted via the Kora Marketplace. Our operation of the Kora Marketplace should not be taken as an endorsement (express or implied) of any goods, services or other benefits offered on it, nor of any third-party.

Any redemption or use of the Sale Codes are subject to any terms that are stated as part of the Sales Codes).

Kora is entitled to alter the selection of Sale Codes and Third-Party Benefits on offer, and the number of Koras required to redeem any such Sale Codes and Third-Party Benefits offered on the Kora Marketplace, as well as to limit the number of possible redemptions of any Sale Codes and Third-Party Benefits by any user or group of users in its absolute discretion.

We welcome feedback on the Sale Codes, and Third-Party Benefits.

9. PRIZE DRAWS

From time to time, Kora may offer you the chance to enter into prize draws sponsored by one of our third-party partners. The name of the third-party partner will be identified when you enter the prize draw and any specific terms relating to the prize draw. Each prize draw will be subject to our general prize draw terms.

10. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the Service (including in the App and the Site) throughout the world belong to us (or our licensors) and the rights in the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Service other than the right to use them in accordance with these Terms.

“Kora Sustainability” is the trading name of Kora Sustainability LTD and we hold registered and unregistered trade mark rights in respect of this name.

11. USER CONTENT

You are solely responsible for any data, text, images, graphics and other content that you submit, post or display on or via the Service (“Your Content“).

We do not claim ownership of any User Content. However, you grant to us a non-exclusive, worldwide, royalty-free, transferable, sub-licensable, perpetual licence to use, aggregate, reproduce, publish, distribute, perform, adapt, amend, enhance and communicate and otherwise fully exploit Your Content for any purpose relating to the Service and our business, at any time.

You agree that we are not responsible for, and do not endorse, Your Content or any data, text, images, graphicsand other content that may be submitted, posted or displayed on or via the Service by another user (“Other User Content”) and that we do not have any obligation to monitor, edit, or remove Your Content or any Other User Content. However, we reserve the right, without obligation, to monitor, moderate, edit or remove any such content.

In general, we will only review Your Content if it is relevant to an issue that we are investigating either as a result of a query from you or another user, as a result of an appeal to an account suspension, or as a result of a technical problem with the Service. You agree that we may access and use Your Content for this purpose.

You will make sure that Your Content is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations.

You agree that Your Content must not:

(i) infringe any third party’s copyrights or other rights (e.g., trade mark, privacy rights, etc.);

(ii) contain sexually explicit content or pornography;

(iii) contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group;

(iv) exploit minors;

(v) depict unlawful acts or extreme violence;

(vi) depict animal cruelty or extreme violence towards animals;

(vii) promote fraudulent schemes, multi-level marketing (MLM) schemes, get rich quick schemes, online gaming and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or

(viii) break any law, rule or regulation.

12. FEEDBACK

We welcome any feedback or suggestions for improvements relating to the Service and/or any related products and services offered by us from time to time (“Feedback”). Where you provide Feedback to us you agree that we and our affiliates will have the right to use such Feedback for such purposes as we see fit from time to time, including to create new, or enhance existing products or services offered by us, and for consumer communication or product promotion. We will not be required to compensate you financially for any such Feedback provided, regardless of how we or our affiliates use it.

13. KORA TOKENS

A Kora Token is a cryptographic token issued by Kora or by a Foundation that may be created by Kora.

Koras are not the same as Kora Tokens.

14. ACCEPTABLE USE

You agree that you shall not:

a) seek to generate Koras by any means other than your genuine physical movement, and Verified Activities meeting the eligibility criteria specified by Kora from time to time and, in particular, you shall not (i) simulate any movement using artificial and/or mechanical means, (ii) enlist third parties to generate Koras on your behalf (however, you may receive transfers of Koras validly generated by other usersusing the functionality available within the App);

b) copy, adapt, transmit, reverse engineer, decompile, disassemble, modify, sell the App or Site or any content accessible on either, save as otherwise expressly permitted by these Terms or applicable law;

c) operate more than one Kora Account;

d) use the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Service;

e) reproduce, frame, display or mirror the Service other than as a necessary consequence of their normal operation by you;

f) infringe our intellectual property rights or those of any third party in relation to your use of the Service;

g) transmit any material that is defamatory, explicit, offensive or otherwise objectionable on the Service;

h) use the Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

i) use the Service in any way that breaches any law or regulation, including any applicable export control laws, privacy laws or any other purpose not reasonably intended by Kora;

j) employ any technology that interferes in any way with the proper operation of the Service, including by blocking any advertising or promotions displayed thereon; or

k) collect or harvest any information or data from the Services for any commercial purpose, save as otherwise agreed in writing by us.

If we discover any breach of this Section 14 by you, we may immediately suspend or terminate your access to the App and remove and delete any offending content from the Service.

15. CHANGES AND UPDATES TO THE SERVICE

Kora reserves the right at any time in its absolute discretion to alter the functionality or contents of the Service with or without notice to you.

We may issue updates to the App from time to time. Depending upon the nature of the update, you may not be able to continue to use the App until you have downloaded the latest version of the App.

16. CONTACTING US

If you would like to contact us, including with any feedback, questions, complaints or claims about the Service, please contact us via support@kora.app

17. AVAILABILITY OF THE SERVICE

The Service is provided “as is” and “as available” with all faults. We do not guarantee that the Service, or any part of it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Service without notice. You agree that your use of the Service is at your own risk. We will not be liable to you if the Service (or any part of it) is unavailable at any time or for any period.

18. THIRD PARTY SERVICES

KoraCo may include in the Kora Services links to other sites or applications that are owned or operated by third parties (“Third Party Services”). You also agree that KoraCo has no control over the content of Third Party Services and does not have any responsibility for any material available on such Third Party Services nor for any use of or reliance on the contents of such Third Party Services by you. The fact that we may link to a Third Party Service does not mean that we endorse it or the products or services on it. In particular, where the Third Party Service relates to your health, you should always take appropriate medical advice before using it.

19. LIMITATIONS OF THE SERVICE; NO MEDICAL ADVICE

The Service is provided for general information and entertainment purposes only. It does not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

The Service does not contain or constitute, and should not be interpreted as, any form of medical advice or opinion, diagnosis or treatment, and should never be used as a substitute for medical or emergency care. Your use of the Service does not create a doctor-patient relationship between you and KoraCo.

If you have a medical or mental health emergency, or are taking actions that may cause harm to you or to others, you should seek emergency treatment at the nearest emergency room or call an emergency help line.

We are not licensed medical professionals, and we are not in the business of providing medical advice or in the practice of medicine. You should always consult a qualified medical professional prior to beginning or modifying any diet or exercise program, and only your medical professional can determine the right course of treatment for you and determine what is safe, appropriate and effective based on your needs.

20. CHANGES TO THESE TERMS OF USE

We may change these Terms from time to time. Any changes we may make to these Terms in the future will be posted on the Site and App and, where appropriate, notified to you by email. Please review this page frequently to see any updates or changes to these Terms.

From time to time we may make available additional terms or guidance in relation to the usage of the Service and, where we do this, you agree to comply with such additional terms or guidance that we make available by continuing to use the Service.

21. OUR LIABILITY TO YOU

The Service has not been developed to meet your individual requirements, and therefore it is your responsibility to ensure that the facilities and functions of the Service meet your requirements.

We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence up to the maximum aggregate limit specified in the following paragraph.

Our maximum aggregate liability to you in respect of the Service (whether in contract, tort (including negligence), breach of statutory duty or otherwise) shall in no circumstances exceed the sum of twenty pounds (GBP 20).

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

To the maximum extent permitted by applicable law, we shall not be liable to you for any unauthorised use of your Kora Account resulting from your failure to maintain restricted access to your mobile device or your mobile SIM card, the confidentiality or security of your user details or failure to use a strong password.

Reliance on any information provided by KoraCo or in connection with the Kora Service is solely at your own risk. You are solely responsible for any decisions or actions you take based on the information and materials available through the Service.

We are not responsible for events outside our control. If our provision of the Service or support for the Service is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Service you have paid for but not received.

22. APP STORE REQUIREMENTS

You acknowledge and agree that the availability of our App is dependent on the third party stores from which you download the application, including Apple Inc.’s (“Apple”) App Store (the “Apple App Store”) and Google LLC’s (“Google”) App Store (“Google Play”).

As a user of the Apple App Store, we are required to include certain legal terms in our Terms of Use, and these are set out in Attachment 1 to these Terms. You agree to comply with, and your licence to use our application is conditioned upon your compliance with, such Apple App Store terms and conditions. To the extent such other terms and conditions from such Apple App Store are less restrictive than, or otherwise conflict with, the terms and conditions of these Terms of Use of Use, the more restrictive or conflicting terms and conditions in these Terms of Use apply.

Through our App, you may purchase (“In-App Purchase”) certain goods or features designed to enhance the performance of the Service. When you make an In-App Purchase, you are doing so through the Apple iTunes service and you are agreeing to their respective Terms and Conditions, available at http://www.apple.com/legal/internet-services/itunes/us/terms.html. KoraCo is not a party to any In-App Purchase.

23 A special note for our Beta Testers:

Welcome to our mobile app beta testing program. Please read this disclaimer carefully before you start using the app.

By participating in this beta test, you agree to the terms and conditions mentioned herein.

a. Testing Version and Known Bugs: This is a testing version of our app, and it is likely to have bugs and errors. We request you to report any bugs, errors, or issues that you encounter while using the app. Your feedback will help us improve the app and provide a better experience for all users.

b. Changes to Terms of Use: We reserve the right to change the terms and conditions of use during and after the testing period.

c. Expiry of Koras: Please note that the Koras earned during the beta testing period may be subject to expiry before the full release of the app. The wallet infrastructure used to support users Koras is subject to change during and after the testing period, we will make our best efforts to minimize any loss of Koras, but we cannot guarantee complete transference of Koras earned during the testing period into full release.

d. Mobility Tracking Accuracy: The mobility tracking feature has a confidence interval of 90%. Please note that the data you see during the testing period may not always be accurate. We encourage you to use this feature with caution and not rely solely on the data provided, if you believe that your mobility is not being tracked accurately please provide feedback to testing-feedback@kora.app

e. Limitation of Koras Earned: We reserve the right to limit the amounts of Koras you earn per day during the testing period. Such limitations will be communicated to you in advance and are subject to change at any time.

We appreciate your participation in our beta testing program, and we are committed to providing you with a great user experience. However, please note that the app is not a full release, and we are still in the process of making improvements and appreciate any and all feedback. Thank you for supporting Kora.

24. General

We may transfer our rights and obligations under these Terms to a third party. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You are not entitled to transfer your rights or your obligations under these Terms without our prior written consent.

If we fail to insist that you perform any of your obligations under these Terms of Use, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

Each of the provisions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

These Terms and our agreement are governed by English law. You can bring legal proceedings in respect of the Service in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

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Attachment 1

App Store Terms

1. The Terms of Use are concluded between you and KoraCo, and not with Apple. The Kora App and its contents are the responsibility of us, our licensors and users of the Kora App (to the extent that such users create, submit or distribute any content via the Kora App) and not Apple.

2. The licence to use the Kora App granted under these Terms of Use is a non-transferable license for you to use the Kora App on an Apple-branded product that you own or control in accordance with the usage rules set forth in the Apple App Store Terms of Service, except that the Kora App may be accessed, acquired, and used by other accounts associated with you via any family sharing or volume purchasing arrangements with Apple.

3. You and we acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Kora App. We do not offer maintenance or support services in connection with the Kora App.

4. Apple will have no warranty obligation whatsoever with respect to the Kora App, and any claims, losses, liabilities, damages, costs or expenses attributable to any failure of the Kora App to conform to any applicable warranty set out in these Terms of Use will be solely our responsibility.

5. We, not Apple, are responsible for addressing any claims by you or any third party relating to the Kora App or your possession and/or use of the Kora App, including, but not limited to: (i) product liability claims; (ii) any claim that the Kora App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

6. In the event of any third party claim that the Kora App or your possession or use of the Kora App infringes that third party’s intellectual property rights, KoraCo and not Apple will be responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

7. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

8. You must comply with any third party terms that are applicable to the use of the Kora App from time to time.

9. Apple and Apple’s subsidiaries are third party beneficiaries of the Terms of Use, and upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third party beneficiary thereof.

10. Kora offers optional in-app purchases in the form of auto-renewing subscriptions. The subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your App Store account settings after purchase.

These Terms of Use were last updated on 9 March 2023.

Terms & Conditions for USA

1. INTRODUCTION

These Terms of Use (the “Terms”) tell you the terms on which you may make use of:

• our website https://kora.app/. (the “Site”) and

• our mobile app called Kora Sustainability (the “App”),

and the contents and services available through them, as updated or added to from time to time.

In these Terms, we refer to our Site and the App collectively as the “Service”. The Service is owned and operated by Kora Sustainability Ltd, a company incorporated in England & Wales (registration number 13476526) whose registered office is at c/o legal address: Bernard Rogers & Co Bank Gallery, High Street, Kenilworth, England, CV8 1LY (“Kora”, “KoraCo”, “we”, “our”, and “us”).

Please read these Terms carefully before you start to use the Service, as they set out the legal agreement between KoraCo and you for your use of the Service. By downloading, installing, using or accessing the Service, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Service.

The Service is only available to users with a Kora Account. You must be at least 13 years old, and if you are below the age of 16, you must have obtained the consent of your parent or legal guardian to open a Kora Account and use the Service. The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age; if you are a child under 13 years of age, please do not attempt to register for or otherwise use the Kora Services or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided us personal information, please contact us at support@kora.app.

These Terms set out important information regarding your rights and obligations in connection with the Service. In particular, we draw your attention to:

the eligibility criteria and the volumes of verified movement required to generate Kora in Section 7 below and the FAQ section of the App. (https://kora.app/faq/):
the possible deduction of Koras from your Kora Account by way of Kora charges (Section 9 below); and
the sections that describe the limits on our liability to you contained in Sections 16, 18 and 20 below.

2. YOUR PRIVACY

We only use any personal data we collect through your use of the Service in the ways set out in our privacy policy (https://kora.app/privacy-policy/) unless you are using a specific service to which a different privacy policy applies, as set out below in Section 3.

In relation to messaging as part of the Kora Services, you may receive communications through the Kora Services, including messages that KoraCo sends you (for example, via email or SMS). When signing up for the Kora Services, you will receive a welcome message and instructions on how to stop receiving messages. By signing up for the Services and providing us with your wireless number, you confirm that you want KoraCo to send you information regarding your account or transactions with us, which may include KoraCo using automated dialling technology to text you at the wireless number you provided, and you agree to receive communications from KoraCo, and you represent and warrant that each person you register for the Kora Services or for whom you provide a wireless phone number has consented to receive communications from KoraCo. You agree to indemnify and hold KoraCo harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing.

3. ADDITIONAL TERMS FOR SPECIFIC SERVICES

In addition, the services set out below will be governed by the following terms of use and privacy policies:

4. YOUR RIGHT TO USE THE SERVICE

Kora grants you the right to do the following provided you follow all of the rules in these Terms:

i. download, install and use the App, and any updates to it provided by Kora from time to time, for your personal use only on a compatible mobile device owned or controlled by you; and

ii. access and browse the Site for your personal use only,

(the “Licences”).

The Licences are for your personal and domestic use only. You must not use the Service for commercial, business or resale purposes.

5. TERMINATION OF YOUR RIGHT TO USE THE SERVICE

Kora may end the Licences at any time and for any reason (or no reason) by giving you at least fourteen (14) days’ notice that the Licences have ended.

We may also end the Licences immediately if you break any provision of these Terms by ending your Kora Account without notice to you.

Where any of the Licences are terminated, you must immediately cease using and accessing the Service and delete any copies of the App held by you.

6. KORA ACCOUNT

Access to your Kora Account can become restricted or even impossible if you lose control over the mobile number to which your Kora Account is registered.

When using the App on your mobile device, Kora will operate in the background of your mobile device, which in turn may have an impact to the battery life of such device.

The App stops generating Koras on your mobile device if you do not open the App for 30 days. Generation of Koras restarts once you next open the App.

The App may allow you to send your Koras to other users of the App. Please ensure that you have verified the identity of the recipient of the relevant Koras before sending them.

7. EARNING KORAS

We reserve the right to destroy Koras that we have reason to believe have not been created by Verified Activities movement and to suspend or disable any Kora Account used in such a way.

8. KORA MARKETPLACE

Any redemption or use of the Sale Codes are subject to any terms that are stated as part of the Sales Codes).

We welcome feedback on the Sale Codes, and Third-Party Benefits.

9. PRIZE DRAWS

10. INTELLECTUAL PROPERTY RIGHTS

“Kora Sustainability” is the trading name of Kora Sustainability LTD and we hold registered and unregistered trade mark rights in respect of this name.

11. USER CONTENT

You are solely responsible for any data, text, images, graphics and other content that you submit, post or display on or via the Service (“Your Content“).

You will make sure that Your Content is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations.

You agree that Your Content must not:

(i) infringe any third party’s copyrights or other rights (e.g., trade mark, privacy rights, etc.);

(ii) contain sexually explicit content or pornography;

(iii) contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group;

(iv) exploit minors;

(v) depict unlawful acts or extreme violence;

(vi) depict animal cruelty or extreme violence towards animals;

(viii) break any law, rule or regulation.

12. FEEDBACK

13. KORA TOKENS

A Kora Token is a cryptographic token issued by Kora or by a Foundation that may be created by Kora.

Koras are not the same as Kora Tokens.

13. ACCEPTABLE USE