Kora's Privacy Notice

Last updated: January 2025

Why are we here?

We pay you to reduce your Carbon footprint. Do you feel too small to act on climate? Small wins are massive motivators in the fight against climate change. But we rarely recognize them. Kora is changing that.

With Kora, your climate-positive actions are measured and rewarded, so you'll know that you're moving in the right direction. Instead of feeling overwhelmed, you'll feel confident that your actions count.

Our Contact Details

Email: support@kora.app

Address: Kora Sustainability Limited, c/o Bernard Rogers & Co Bank Gallery, High Street, Kenilworth, England, CV8 1LY, United Kingdom

Data Collection and Usage

When you join our app

We collect basic information such as your name, email address, and country of residence. We also use your location data to record journeys and access your fitness data to record steps for calculating your carbon impact.

Data is stored on AWS servers in Frankfurt and shared with MOTIONTAG (Germany) for journey analysis.

When you spend Kora balance

We collect your home address for deliveries and payment details for transactions. All payment data is stored within the UK/EEA.

Community participation

When you join teams, we share your name and carbon footprint information for leaderboard rankings.

Your Rights

Under the UK GDPR, you have the following rights:

Right to be informed about how we use your data
Right to access your personal data
Right to object to processing
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability

How to Complain

If you have concerns about our use of your personal information, please contact us at: support@kora.app

If you're not satisfied with our response, you can contact the Information Commissioner's Office (ICO) at:
ICO Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk